Big CC Racing

Mr Swain. You continue to be a liar. You placed the order & we explained to you clearly there were 2 types of tensioner it may be. We mutually agreed to send the one we had in stock expressing to you not to remove it from the wrapper in case it is incorrect but to measure the standard one against it which is very easy done!! You then email us to say you HAVE removed it from the wrapper & it is is wrong & asked "what if any refund you would be entitled to" Your own words sir! I replied to you "its ok just send it back providing your willing to wait for the correct one to come which would be at least a couple of weeks as it has to be shipped with multiple other orders from the USA!"
When I get the tensioner back not only have you removed it from the wrapper but the anodising is also damaged! Great!!
You waited the 1 week which surprised me then you started screaming for a refund . Knowing your arrogant manner we agreed to refund you even though this is against what we agreed as your specially ordered tensioner was paid for by us & landing later that same week. Luckily it was sold on anyway. You have been refunded as you know despite the damaged goods you returned as I gave you the refund transaction number. Im sorry the refund was delayed but was a genuine clerical error sir & nothing to do with your obnoxious manner you displayed start to finish.